Data Analyst & BI Storyteller

Ahmed Hindy

Turning complex datasets into practical insight so teams can act with confidence.

  • Python
  • SQL
  • Tableau
  • Power BI
  • Excel
Decision-ready dashboards
Tableau · Power BI · Excel
End-to-end data flows
Python · SQL · ETL · Automation
Insight to impact
Customer experience · Revenue trends · Operations
Portrait of Ahmed Hindy
Modern data craft

Where I create measurable impact

From raw inputs to executive dashboards, I combine analytics, storytelling, and empathy for the business to surface what matters.

Data visualization

Build dashboards that bring clarity to growth, operations, and customer journeys.

  • Advanced Tableau and Power BI stories with interactive drilldowns.
  • Excel solutions with Pivot Tables, Macros, and Power Query for rapid insight.
  • Python-based visuals with Matplotlib, Seaborn, and Plotly.

Programming & analysis

Design resilient data workflows that blend automation with human-ready narratives.

  • Python (pandas, NumPy, scikit-learn) for cleaning, modeling, and ML.
  • SQL development with PostgreSQL and MySQL for analytics and reporting.
  • R packages including ggplot2, dplyr, and tidyr for statistical exploration.

Statistical methods

Validate ideas with rigorous quantitative techniques that drive confident decisions.

  • Hypothesis and A/B testing to evaluate product and service changes.
  • Regression analysis for forecasting and performance measurement.
  • Descriptive and inferential statistics to highlight actionable signals.
Signature projects

Selected work that pairs insight with execution

A glimpse of the dashboards, models, and analyses I deliver. Explore the full library for more detail.

Real Estate Market Analysis

Cleaned, merged, and analyzed property and customer datasets to surface revenue trends, buyer personas, and regional demand signals.

Python EDA Visualization

E-Learning Onboarding Survey Dashboard

Built an interactive Tableau experience to track learner sentiment, completion trends, and curriculum effectiveness for an e-learning provider.

Tableau Survey Analytics

YouTube's Top 1,000 Channels

Combined SQL and Python to profile creator performance, identify category patterns, and highlight new opportunities for growth.

Python SQL Data Storytelling

Call Center KPI Dashboard

Delivered a Power BI dashboard that tracks SLAs, channel performance, and customer sentiment to improve service delivery.

Power BI Customer Experience
Toolkit

Technical capabilities at a glance

Comfortable across the stack that moves a question from discovery to delivery.

Data visualization

  • Tableau Desktop (advanced dashboards & story points).
  • Microsoft Power BI with DAX and Power Query.
  • Excel automation with Power Pivot, macros, and VBA.

Data engineering foundations

  • Python ETL with pandas, NumPy, and workflow automation.
  • SQL development in PostgreSQL and MySQL.
  • Web scraping pipelines for structured datasets.

Analytics & statistics

  • Hypothesis testing, regression, and forecasting.
  • A/B testing design and evaluation.
  • Machine learning foundations with scikit-learn.

Collaboration

  • Git & GitHub for version control and reviews.
  • Business stakeholder workshops and requirements capture.
  • Storytelling that connects metrics with strategic action.
Experience

Highlights from my journey

A blend of customer-facing work, AI experimentation, and academic excellence that shapes how I build with data.

Customer Experience Specialist – Concentrix

Full-time · Sep 2024 – Present

  • Partnered with management to lift satisfaction scores by 10% through insight-led improvements.
  • Analyzed daily case patterns to uncover recurring issues and streamline resolutions.
  • Consistently ranked among top performers across calls, chat, email, and ticket support workflows.

AI Engineer — Bitline

Project-based · Sep 2024 – Nov 2024

  • Built Python pipelines that boosted data throughput by 60%.
  • Delivered a cost-efficient RAG pipeline using open-source LLMs with GPT-4 level accuracy at 10% of the cost.
  • Streamlined the AI lifecycle — collection, cleaning, embeddings, and prompt tuning — accelerating delivery by 40%.

B.Sc. in Computer Science (Information Systems) – Ain Shams University

Aug 2020 – Aug 2024 · Graduated with Honors (GPA 3.2)

  • Explored artificial intelligence, data science, statistical inference, data mining, and algorithms.
  • Delivered machine learning projects, including CNN models for artwork classification and computer vision experiments.
Continuous learning

Certifications & applied programs

Structured learning paths and simulated client projects that keep my toolkit sharp.

365 Data Science

Data Analyst Career Track

Hands-on program covering Excel, SQL, Python, Tableau, and business-ready storytelling through real datasets.

Excel Python Tableau
Virtual Experience

Deloitte Australia Data Analytics

Simulated consulting engagement delivering client-ready visuals, insight decks, and executive recommendations.

Power BI Consulting Storytelling
365 Data Science

Tableau Developer Career Track

Advanced Tableau training focused on dashboard architecture, parameter actions, and analytics for decision-makers.

Tableau Dashboards UX

Let's turn complex data into confident decisions

I’m ready to collaborate on analytics, dashboards, or data science initiatives that demand both precision and partnership. Say hello and let’s build something impactful.